1 Introduction & Scope
Welcome to ke baje. This Privacy Policy applies to all services on the ke baje platform — including the website, mobile app, live betting, and customer support channels. It takes effect from the moment you first create an account or begin using our services.
Ke baje believes that data transparency and user control are the foundation of a trustworthy platform. That's why we clearly explain what information we collect, why we collect it, and how you can update or delete it.
If this privacy policy changes, we will post a notification on the website and inform you via your registered email. Continued use of ke baje after any changes constitutes your acceptance of the updated policy.
Please Note: This privacy policy is part of ke baje's
Terms & Conditions-r part. Reading both together will give you the complete picture.
2 What Information We Collect
Ke baje collects two types of information from you — information you provide directly and information collected automatically. Full details are outlined below:
| Data Type |
Example |
Collection Method |
| Identity Information |
Full name, date of birth, national ID number |
Registration Form / KYC Verification |
| Contact Information |
Mobile number, email address, current address |
Registration Form |
| Financial Information |
Mobile Pay/Nagad number, transaction history |
Payment Processing |
| Technical Information |
IP address, browser, device type |
Automated (Cookies/Logs) |
| Betting Information |
Betting history, favorite games, session duration |
While Using the Platform |
| Contact Records |
Live chat, email support messages |
Customer Support Channels |
Ke baje never collects or stores your bank account password, PIN, or full card number. All sensitive payment information is processed directly by the relevant payment gateway.
3 How Your Information Is Used
Ke baje uses the data it collects solely for specific, defined purposes. We never use your information for anything unrelated to those purposes. Each use case is clearly outlined below:
- To create your account, complete verification, and ensure secure login.
- To accurately process deposits, withdrawals, and bonus transactions.
- To fulfill KYC (Know Your Customer) legal obligations.
- To prevent money laundering and fraudulent activity.
- To offer promotions and deals tailored to your preferences (you can opt out at any time).
- To improve platform performance and develop new features.
- To monitor and improve the quality of customer service.
- To identify potential risks under our Responsible Gaming policy.
Important: ke baje never sells your data to advertisers or data brokers. Your information is never used outside of ke baje's own services.
4 How Long We Retain Your Data
Ke baje retains your data only for as long as necessary. All data is stored securely while your account is active. Once an account is closed or inactive, retention periods are determined by the following policy:
- Financial transaction records are retained for a minimum of 5 years in accordance with international financial regulations.
- KYC documents may be retained for up to 5 years after account closure.
- Customer service communication records are retained for up to 2 years.
- Betting history is retained for the duration of the active account and for 2 years after closure.
- Inactive account data is scheduled for deletion after 3 years.
Where legal or regulatory requirements necessitate retaining specific data for a longer period, ke baje reserves the right to do so and will inform you accordingly.
5 Data Sharing Policy
Ke baje does not sell or rent your personal data to third parties. However, certain information may be shared in the following limited circumstances:
- Payment Providers: Payment gateways including Mobile Pay, Nagad, and Rocket receive only the minimum information required to process a transaction.
- KYC Verification Agencies: Approved third parties may verify limited identity information for identity verification purposes.
- Legal Authorities: Information is disclosed when required by a valid government or court order.
- Technology Service Providers: ke baje's server and cybersecurity partners may access limited data under contract — they are not permitted to use that data for their own purposes.
- Anti-Fraud System: Certain information may be shared under an industry-standard data-sharing framework for fraud prevention purposes.
All third parties contracted with ke baje are required to uphold the same standards of privacy and security. Any breach of contract results in immediate termination of that relationship.
6 Cookies & Tracking Technologies
Ke baje uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your browser or device. ke baje uses the following types of cookies:
- Essential Cookies: To maintain login sessions, perform security checks, and support core platform functions. The site cannot operate properly without these.
- Functional Cookies: For your language preferences, theme settings, and personalized experience.
- Analytics Cookies: To understand which parts of the site are used most — data is collected on a fully anonymous basis.
- Security Cookies: To detect suspicious logins from multiple devices or identify fraudulent activity.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain ke baje services.
7 Your Data Rights
As a ke baje account holder, you are entitled to the following rights. To exercise any of them, email us at support@kebaje.net:
- Right to Access: You can request a copy of the information ke baje holds about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain circumstances (unless a legal obligation requires us to retain it).
- Right to Restrict Processing: You may object to the use of your data for specific purposes.
- Marketing Opt-Out: You can unsubscribe from promotional emails or messages at any time.
- Data Portability: You can request a copy of your data in a machine-readable format.
Upon receiving a rights request, ke baje will provide an initial response within 48 working hours and complete the full process within 30 days.
8 Security Measures
Ke baje uses industry-leading security technology to protect your data. The core components of our security infrastructure are:
- All data transmissions are protected by 256-bit TLS/SSL encryption.
- Sensitive data stored on our servers is encrypted using AES-256 encryption.
- Two-Factor Authentication (2FA) is available for your account.
- An automated 24/7 security monitoring system is continuously active.
- Regular third-party security audits and penetration testing are conducted.
- An immediate alert is sent if a suspicious login or unusual activity is detected.
What You Should Do: ke baje will never ask for your password or OTP via email or message. If you receive any such communication, it is fraudulent — please report it to us immediately.
9 Children's Privacy
Ke baje is strictly prohibited for anyone under the age of 18. We do not knowingly collect any information from minors.
- Age is verified at registration, and minors are not permitted to open an account.
- If we become aware that any data has been inadvertently collected from a minor, it will be deleted immediately.
- If a parent or guardian identifies an account registered under a minor's name, please contact us at support@kebaje.net.
Ke baje is committed to Responsible Gaming. Protecting minors is one of our highest priorities. To learn more, visit our Responsible Gaming Visit the page.
10 Contact & Complaints
If you have any questions, concerns, or complaints regarding this privacy policy, please contact ke baje's data protection team:
- Email: support@kebaje.net
- Response Time: Initial response within 48 working hours
- Resolution Timeframe: Up to 30 business days
- Live Chat: Available 24/7 on the ke baje website
When submitting any request related to your privacy rights, please send it from your registered email address so we can verify your identity promptly. To respond support@kebaje.net